How Can We Help?
Families and Participants
Guidance, assessments, therapy and support navigating disability and the NDIS.
For Professionals
Collaborative assessments and reports to support participants.
Our Services
Functional Assessments & NDIS Evidence Reports
Functional Capacity Assessments
Occupational Therapy
Psychosocial Disability Assessments
Advocacy & NDIS Navigation
Our Story
Prism Hq was created from a simple but important observation:
Many individuals and families navigating disability systems, particularly the NDIS, were not being fully understood.
We saw people attending multiple appointments, sharing their experiences again and again, yet still receiving supports that did not reflect their actual needs.
Families often felt overwhelmed, unheard, and unsure how to move forward.
Participants with complex or psychosocial disability were especially impacted, as their functional challenges were difficult to clearly document within standard systems.
Prism Hq was established to change that.
Our goal is to take the time to truly listen, understand the full impact of disability on everyday life, and translate those lived experiences into clear, functional evidence and practical support recommendations.
We combine professional expertise in occupational therapy and disability assessment with a strong focus on advocacy and system navigation.
As a registered charitable organisation, we are also committed to supporting individuals and families who may not otherwise be able to access the help they need.
Many of the people who come to us tell us that this is the first time they have felt genuinely heard and understod.
That is why Prism Hq exists.
When Supports Don’t Reflect Your Needs
Our role is to listen, understand, and translate those experiences into clear functional evidence and practical support recommendations.
Many individuals and families come to us feeling overwhelmed or unsure how to access the supports they need.
Often their experiences have not been clearly understood or translated into the evidence required for services and funding.
Our Approach
We take a person-centred and family-aware approach, recognising that disability affects not only the individual but also the people around them.
Our work focuses on:
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listening to participants and families
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understanding the full impact of disability on everyday life
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helping individuals understand their strengths and needs
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translating lived experience into clear evidence for services and supports
Many people tell us that working with our team is the first time they have felt genuinely heard and understood.
What Our Community Says
Working with PrismHQ was a turning point for us. We finally understood the process and got the right supports in place for our son. Their evidence reports were professional and comprehensive.
Sarah M.
As a coordinator, I need evidence that stands up to review. PrismHQ delivered a Functional Capacity Assessment that was NDIS approved without any pushback. Their clinical depth is unmatched.
David L., Support Coordinator
The team listened to our story with so much patience. We finally understood why our previous applications were failing. Now we have the funding we need for essential therapy services.